Hearth Appliance Maintenance and Repair

Keeping your fireplace or heating stove properly maintained is crucial for it’s longevity, reliability and performance.  Most manufacturers recommend annual maintenance and inspection. We offer maintenance and repair services on all of our products. Our factory trained NFI Certified team will perform a thorough maintenance service, fine tune the system as needed, diagnose any operational problems and make any needed repairs. 

Gas fireplace service includes removing and cleaning the glass, cleaning the logs or burner media of mineral and soot build-up, clearing the burner ports and burner venturis, replacing the glowing embers, cleaning the pilot burner, pilot orifice, the flame sensor, spark electrode (thermopile and thermocouple on millivolt models) checking wiring connections, inspecting for worn parts and giving the system a thorough inspection,

Our wood burning chimney sweep service includes baffle/catalitic combustor removal cleaning and inspection, sweeping and inspecting the flue and connector pipe, thoroughly cleaning of the firebox, inspecting gasketing, firebrick/refractory liner, adusting doors and handles and checking operation of combustion air and bypass/damper controls. This thorough service and inspection will keep your system burning at its peak performance.

We understand the importance of staying current in our trade. That’s why our staff engages in ongoing factory training NFI training and continuing education to remain updated on the latest technology,  techniques, codes, standards and advancements in hearth systems. This commitment ensures that your fireplace or stove receives the highest standard of care available.

Due to the nature of our trade, the liability associated with servicing something that could have a hazardous hidden defect, service parts availabiloity and seasonality, we only provide service on fireplaces and stoves purchased through and installed by us. Exceptions may be made on a case by case basis. However, the company that installed your system should be the company who provides warranty and service support on it. We are always happy to help with replacement of old, obsolete and builder grade systems.

Opting for our fireplace repair service means choosing a team dedicated to excellence. Comprised of certified professionals, our team embodies knowledge, approachability, and friendliness to ensure every interaction is positive and hassle-free. When you choose us, you gain access to a wealth of expertise and a strong commitment to professionalism that shines through in all facets of the service we provide.

Ask us about our service plan memberhip and enjoy huge savings by scheduling service during off-peak season times.

For more information about our company or to schedule a consultation with our dedicated team of fireplace repair service professionals in North Texas, do not hesitate to get in touch with us. We are ready to assist you and can’t wait to hear from you!